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Fine margins are not so fine

Pricing post-COVID requires us to raise our game and our sights. Read my latest comment piece in The Journal of the Law Society of Scotland here.

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Listen up

Lawyers prize great advocacy, but in the battle to win clients’ hearts, it’s listening, not talking, that gets results. Read my latest comment piece in The Journal of the Law Society of Scotland here.

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Home advantage

Profit, like charity, begins at home – by nurturing existing clients. Read my latest comment piece in The Journal of the Law Society of Scotland here.

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As the pounds decline, the penny drops

The COVID-19 crisis will spark the necessary cultural change resisted in more comfortable times. Read my latest comment piece in The Journal of the Law Society of Scotland here.

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Too close to home

Home is where the work is, for now. Here is a survival guide. Read my latest comment piece in The Journal of the Law Society of Scotland here.

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COVID-19:

This is a time to stand together and support one another.  For the duration of this crisis, UK law firm leaders seeking guidance, support or a listening ear are welcome to contact me in confidence, without charge. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to set up a video or phone call. 

In over forty years of successful legal practice and consulting, I’ve seen many crises come and go. We will survive this one, and if we are thoughtful and determined, emerge stronger.