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Chase new clients, neglect the old, end up with neither: 10th instalment published

I have recently published the 10th instalment of my 'How not to win business' series in The Journal of The Law Society of Scotland.You can read the post, entitled 'Pursue the new, neglect the old', in full here and you can find links to all of my publications here.
Law firms face an uncertain future, says PwC
Latest in my "How not to win business" series: "Fr

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In over forty years of successful legal practice and consulting, I’ve seen many crises come and go. We will survive this one, and if we are thoughtful and determined, emerge stronger.