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How not to win business: a guide for professionals

The following are some of my recent publications. Please click the links to read more:-

A slightly tongue-in-cheek new series in The Journal of The Law Society of Scotland:-

  1. Talk, don’t listen
  2. Be afraid to fail
  3. Don’t deliver the whole firm
  4. Put skill above service
  5. Get stuck with labels
  6. Don’t ask why. Often the hardest bit is popping the question.
  7. Cling to the hourly rate
  8. Focus on the law
  9. Freeze at the thought of cold calling
  10. Pursue the new, neglect the old
  11. Lead from the rear
  12. Fail to plan
  13. Use erudite vernacular!”

The Word of Gold: The Journal

COVID-19:

This is a time to stand together and support one another.  For the duration of this crisis, UK law firm leaders seeking guidance, support or a listening ear are welcome to contact me in confidence, without charge. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to set up a video or phone call. 

In over forty years of successful legal practice and consulting, I’ve seen many crises come and go. We will survive this one, and if we are thoughtful and determined, emerge stronger.