Published Articles

The Word of Gold: Whither goest thou? (December 2021) The imperative to be strategic… ...
The Word of Gold: The R word (November 2021) Talent is a ticket to… ...
The potency of passion (September 2021) What connects foxes, hedgehogs, love… ...
Scratch my back? (August 2021) The route to success is… ...
Because you’re worth it? (July 2021) We need to be… ...
The truth is out there – isn’t it? (June 2021) Cleaving to candour in a… ...
What’s the core? (May 2021) Engagement, satisfaction and morale: all… ...
Only connect (April 2021) Face-to-face or remote, for engagement… ...
The joy of cheques (March 2021) Lockdown’s passing, but lock-up is… ...
The gift that keeps on giving (February 2021) The key to our recovery… ...
Let’s raise the R rate (not that one) (January 2021) What will it mean to… ...
Works of friction (December 2020) Dissent is the lifeblood of… ...
Count us out (November 2020) The public do not think… ...
Shaken and stirred? (October 2020) A new broom sweeps in… ...
Keeping the dream alive (September 2020) Morale and success are two… ...
Fine margins are not so fine (August 2020) Pricing post-COVID requires us to… ...
Listen up (July 2020) Lawyers prize great advocacy, but… ...
Home advantage (June 2020) Profit, like charity, begins at… ...
As the pounds decline, the penny drops (May 2020) The COVID-19 crisis will spark… ...
Too close to home (April 2020) Home is where the work… ...
Not so good to go (March 2020) Talented people are mobile, so… ...
Power of the humble email (February 2020) we got email, and it's… ...
Not just for Christmas (January 2020) successful businesses know that the… ...
How not to win business: a guide for professionals (December 2019) No 11 in the tongue-in-cheek… ...
Must try ardour (October 2019) The best houses may be… ...
The cost of peace at any price (September 2019) when we face up to… ...
Love my tender (April 2019) In the battle to win… ...
At the boundary's edge (March 2019) Tim Marshall’s bestseller, Prisoners of… ...
Rainmaking: a team game (February 2019) There is a direct link… ...
Turn on the black box (February 2019) A couple of months ago… ...
A blurred vision (December 2018) It is a pity that… ...
The Quest for Innovation (November 2018) Innovation is nothing new, but… ...
Clients, care, competence and... cancer (October 2018) The world of medicine has… ...
Time to take aim at targets (May 2018) Pursuing the wrong goals risks… ...
A profit without honour (April 2018) Nothing is more expensive than… ...
This time it's personal (March 2018) Be yourself - that's what… ...
The kindest cut (February 2018) Saving expense sounds less exciting… ...
Happy new year? (January 2018) Happiness is an elusive concept… ...
Scaling the depths (December 2017) A plea for the return… ...
Too hard a drive? (November 2017) A new survey finds that… ...
Thinking of getting engaged? (September 2017) In every business, the best… ...
Analyse this (August 2017) A survey of Big Law… ...
May: the force be not with you (July 2017) The Prime Minister’s conduct of… ...
What's the measure of a ruler? (June 2017) A study from across the… ...
Love me, love me not? (May 2017) New research challenges top law… ...
Just giving may be the most powerful business strategy of all (April 2017) I think you would like… ...
Everything comes… (March 2017) To win work consistently, patience… ...
Appraising: what’s your score? (March 2017) Giving marks out of 10… ...
Everything comes… (March 2017) To win work consistently, patience… ...
Just your luck? (March 2017) We all need luck, but… ...
The art of bringing the good news (February 2017) Keeping the bull out of… ...
Paying homage to King Cash (January 2017) For firms to be solid… ...
Everything comes… (December 2016) To win work consistently, patience… ...
Appraising: what’s your score? (November 2016) Giving marks out of 10… ...
Better together? (October 2016) 10 tips to keep a… ...
To the focused, the medals (September 2016) Law firm leaders have much… ...
The power of culture – The Word of Gold (August 2016) Sustained success is never an… ...
Welcome to our new website (August 2016) Welcome to our New Website… ...
The power of positive thinking may be a cliché, but it's also a fact - The Word of Gold (July 2016) Times of uncertainty are profoundly… ...
It's easy to go from inundated to invisible - The Word of Gold (June 2016) What is the worst mistake… ...
Success is in store - The Word of Gold (May 2016) The shelves of a different… ...
The Literal Truth - The Word of Gold (April 2016) Graduates who can’t speak and… ...
Doing the business - The Word of Gold (March 2016) However brilliant the work, there… ...
Through the client's eyes - The Word of Gold (February 2016) Last month, I discussed how… ...
The rocky road to good intentions (January 2016) It being that time of… ...
Mentoring: the neighbour principle - The Word of Gold (December 2015) Law firms who invest in… ...
A lawyer's lament - The Word of Gold (November 2015) Whatever the size of your… ...
The day of minimis is here - The Word of Gold (October 2015) More for less? It's yesterday's… ...
Thanks, but no thanks - The Word of Gold (September 2015) There has never been a… ...
Your price – what's on the menu? - The World of Gold (August 2015) Firms with the confidence and… ...
Law firm pricing – what's on the menu? (August 2015) In my latest opinion article… ...
Profitable, fixed-fee litigation? It's not out of court (July 2015) In my latest opinion article… ...
"I'm a lawyer!" My time is valuable!" Oh really? Asked your clients recently? (June 2015) My latest opinion article in… ...
A man for all reasons (May 2015) In my latest opinion article… ...
Bottom line, the accountants are coming (April 2015) In my latest opinion article… ...
ABS - Time to accept the evidence? (March 2015) Should non-lawyer ownership of law… ...
Hollywood, law firms, and the sweet smell of added value (February 2015) Struggling to give true added… ...
Head & shoulders above: It’s visible experts who see off the competition (February 2015) In my latest Opinion article… ...
Looking for a new strategy? Hop it to leg school. (December 2014) In my latest Opinion article… ...
When life begins at 60 (October 2014) Leonard Cohen and Tesco have… ...
Across Borders: Scottish Law Firm Mergers with Larger Practices from Elsewhere - Neither Failure nor Betrayal (August 2014) It is neither a failure… ...
It's fine to be a specialist, but don't ignore the world beyond (June 2014) The days of the generalist… ...
Collegiality? It's overrated. The very best firms ascend through dissent (May 2014) “Whatever you do in life… ...
Congratulations! You have successfully installed EasyBlog! (May 2014) Thank you for making the… ...
36% annual rise in LawCare cases. UK law firms should implement a support policy (May 2014) I have recently published a… ...
Gongs, dinners & just deserts: legal awards have real value (March 2014) Contrary to an Opinion article… ...
"Use erudite vernacular!": New post in my 'How not to win business' series (February 2014) I have recently published the… ...
"Fail to Plan": New post in my 'How not to win business' series (February 2014) I have recently published the… ...
11th post in my "How not to win business" series: "Lead from the rear" (December 2013) I have recently published the… ...
Law firms face an uncertain future, says PwC (December 2013) I was reminded while reading… ...
Chase new clients, neglect the old, end up with neither: 10th instalment published (November 2013) I have recently published the… ...
Latest in my "How not to win business" series: "Freeze at the thought of cold calling" (October 2013) I have recently published the… ...
New publication in The Journal: The future of the high street solicitors' firm (October 2013) I have recently published a… ...
New publication in The Journal: Focus on the law (September 2013) I have recently published the… ...

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